We are passionate about building and delivering outstanding products and services. This page covers our overarching philosophy in developing and supporting those products and services.
The big picture:
To get the maximum benefit from new features, clients should be at the latest version of one of the three supported current versions: current, pre-release, development. For NEO these versions are current=4.11, pre-release=5.0, development=6.0. The versions are numbered as follows: Major.Minor.Module.Function. The meaning is as follows:
To assist with UAT we have developed some features in NEO that may help as follows:
NEOexpress contains thousands of reports, containing many data sets, however, what if you want to create a specific report that you may not find with NEOexpress?
Using extensive knowledge of the Australian National Energy Market (NEM), Intelligent Energy Systems can create reports, on request*, suited to that specific need.
* Requested reports must be allowed to be included in standard sets and is of general use to other users
In addition to the Dashboard Designer in NEOpoint, IES provides an extensive, customised dashboard service.
Whilst, you can easily create a dashboard with charts and tables from NEOexpress, if you want a more customisable dashboard, the customised dashboard service can meet your needs.