IES Software Services Privacy Policy

Intelligent Energy Systems (“IES”, "us", "we", "our") is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

We may collect the following data:

  • Your IP address.
  • Your login credentials.
  • Your email address.
  • The reports you choose to access, including date and time accessed.
  • The queries you run, including date and time it ran.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To authenticate your access to the services.
  • To better understand your needs.
  • To improve our services and products.
  • To customize our service subscription price according to your pattern of usage.

How We Collect Your Data

The data will be collected when:

  • You login to the services.
  • You run report and or query.

Safeguarding and Securing the Data

IES is committed to securing your data and keeping it confidential. IES has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. 

IES will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law requires us to. 

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: